Privacy Policy
Last updated: June 2026
At DBR Crackers ("we", "us", "our"), we respect your privacy and are committed to protecting the personal information you share with us. This policy explains what we collect, how we use it, and your rights.
1. Information We Collect
- Account details — name, email, and phone number when you sign up or place an order.
- Order details — products, delivery address, and order notes.
- Communication — messages you send us via WhatsApp, chat, or email.
- Usage data — basic analytics like pages visited, to improve our store.
2. How We Use Your Information
- To process and confirm your orders (via WhatsApp or phone).
- To deliver products and provide customer support.
- To send order updates, offers, and important notices.
- To improve our website, products, and services.
3. Sharing of Information
We do not sell your personal data. We only share information with trusted partners necessary to fulfil your order — such as delivery and logistics providers — and where required by law.
4. Data Security
We use reasonable technical and organisational measures to protect your data. Passwords are encrypted, and access is restricted to authorised staff only.
5. Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us. You can also opt out of promotional messages.
6. Changes to This Policy
We may update this policy from time to time. The latest version will always be available on this page.